We take protecting your personal information seriously.
When we refer to “Personal Data” we mean any information relating to an identified natural person who can be directly or indirectly identified by a name, identification number, location data, or an online identifier.
MyMemoryMentor.com, directly and through third-parties, collects information that you provide to us from your use of the site. The information we collect and how we use it depends on how you use and access the Services provided on the site. We collect information, including Personal Data, as follows:
My Memory Mentor may collect sensitive personally identifiable information (“PII”) associated with certain customers or customers’ clients, such as individuals’ Social Security Numbers and dates of birth, in order to provide certain product and service offerings. We will only collect this PII if it is necessary to fulfill certain product orders and only when voluntarily provided by the customer. We will only use it for the limited, permissible purpose for which it is collected and we will take commercially reasonable steps to adequately secure the information. We may also share this PII with trusted third parties for the limited, permissible purpose of fulfilling the associated product orders. Additionally, sometimes data subjects will send us sensitive personally identifiable information without our asking. When we become aware of this, we will delete the sensitive personally identifiable information.
We have designed mymemorymentor.com so that visitors may anonymously access our content without revealing their identities. You can browse the Site without telling us who you are or revealing any personal data about yourself.
This “Usage Data” can include demographic information, interests, search queries, and online activity. Automatic Usage Data Collected through Cookies or Similar Technologies—with your consent or as otherwise permitted by law, when you visit mymemorymentor.com including our social media pages or open our emails, we and other third-party vendors, such as advertising networks, social media widgets, affiliate partners, and analytics providers, collect certain information by automated means such as cookies, web beacons, and web server logs. The Usage Data collected in this manner is used to improve the services we provide. To learn more about Google Analytics and information is used or how block collection of your information, visit https://policies.google.com/technologies/partner-sites .
My Memory Mentor uses industry standard website tracking and ad serving technology to serve you relevant advertising on and off mymemorymentor.com. Our site displays advertisements to you based on related content to the pages you are using or through our participation in advertising networks.
What are Cookies, Web Beacons, Pixel Tags and GIFs and how are they used?
Some cookies are necessary to make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Cookies may either be persistent or session cookies. Persistent cookies are stored on your device to help remember information, settings, preferences, or sign-on credentials and have an expiration date issued by the webserver. Session cookies, also known as in-memory cookies, transient cookies, or non-persistent cookies, exist only in temporary memory while you are browsing the website and are typically deleted when you close your browser.
Preference cookies are persistent cookies which enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. Persistent cookies are also used to enable testing of new website designs, layout and messaging. The intention is to display content that is relevant and engaging for the individual user.
My Memory Mentor also uses session cookies to help you with seamless access to online screeners, assessments and learning content. It also helps us better understand how you interact with our websites. Cookies that provide analytics services can collect IP address or other identifiers, browser information, and information about the content that you view. These analytic services help us to know how many users we have, which parts of our sites are most popular, what browsers are used, the country or region where users are located, and the demographics and interests of users.
Cookies can be First Party Cookies or Third-Party cookies. The difference is which website sends the cookie to your device. First party cookies are sent by, or on behalf of, the company whose website you visit. Third party cookies are sent by any other company. My Memory Mentor uses first and third-party cookies.
My Memory Mentor’s first party cookies collect data, such as the date, time, and areas of our website that are visited, as well as the website from which the visitor came. We may use IP addresses to derive certain other information concerning businesses visiting our websites, but we do not analyze this information in a way which would reveal the identity of the individual browsing our websites. When you select one of our products or services, register for a newsletter or e-mail alert, fill out an online form, or complete a survey, we may try to identify your browser and we may combine information from cookies, Web beacons, code and other information collected online with other data that we maintain about you. By improving the features, marketing, and content of our website and by making your online experience more convenient and meaningful, we can better serve our customers’ needs.
These third-party advertising networks also track visitors’ online usage and behavior patterns. These companies may use information about your visits to My Memory Mentor and other websites to provide advertisements on this site and other sites about goods and services that may be of interest to you. The result of these efforts is the creation of an online profile that attempts to predict individual user interests, preferences and purchasing habits. The third-party advertising networks then accordingly customize the advertising content served to users when visiting other websites.
My Memory Mentor respects your privacy preferences and offers the following ways through which you may control how we contact you and disclose your information.
My Memory Mentor Email Marketing
To opt out of receiving My Memory Mentor promotional emails, newsletters, and updates about new My Memory Mentor features, products and services:
You can manage your notifications and communications by following the unsubscribe instructions in any of our promotional emails. You can also reach Customer Support at email@example.com.
Please note that we may continue to send you transactional or service-related emails despite your desire to not receive promotional or marketing e-mail messages. Also please note that if you elect to opt-out of receiving promotional emails from one of our websites, you may continue to receive promotional emails from our other websites.
To be placed on our company’s internal Do Not Mail list should you no longer wish to receive marketing or promotional mailers you may do so by contacting Customer Support at firstname.lastname@example.org.
We may continue to send you transactional or service-related correspondence despite your desire to not receive marketing mailers.
The contact information of individuals who have signed up to participate in one of our programs will be shared with the third-party sponsor of the program. You may request to be excluded from our contact database by emailing support@mymemory mentor.com. Note that if your professional contact information is in a different third party’s marketing directory, you will need to request removal with such third party directly.
Mymemorymentor.com has commercially reasonable safeguards in place to protect against unauthorized access to, use, or disclosure of Personal Data we maintain. My Memory Mentor manages a strict due diligence program for all our vendors to employ adequate data collection, processing, transfer, management, and security measures in carrying out their services on our behalf. Access to personally identifiable information is authorized only for those who have a business need for such access such as our webmaster to help reset your password or delete your account upon your request and our communications manager who is responsible for sending you email communications based on your opt-in preferences. We only keep the information we collect for as long as the purpose we collected it for, and we delete it upon request. If you become aware of a security issue or want to request your personal data be deleted from our site, please email us at email@example.com.
My Memory Mentor will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact My Memory Mentor at firstname.lastname@example.org. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If My Memory Mentor is sold, the information collected will be considered an asset that can be transferred.
My Memory Mentor does not knowingly collect or solicit personal information directly from anyone under the age of 13 or knowingly allow such persons to register. If you are under 13, please do not attempt to register directly for My Memory Mentor or send any information about yourself to us, including your name, address, phone number, or email address. Everyone under the age of 13 must let their parent/legal guardian or authorized person (e.g. school teacher or counselor) handle sharing of any personal information to or on My Memory Mentor or use the Site in any way. If you would like us to remove any information about a child under 13 that was collected or shared on mymemorymentor.com without the parental consent, please contact us at email@example.com.
In certain situations, My Memory Mentor may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
We recognize that some of the information we collect may be classified as “personal data” under European Union (EU) law as it is information relating to an individual (e.g. a sole trader, a partnership, a company director, a beneficial owner, a trustee, a professional contact, etc.) residing in the European Union. Different parts of the GDPR apply when we act as a processor and we take these obligations very seriously. The above notice does not apply to our data received from our customers as this does not become My Memory Mentor data (unless the customer has expressly agreed to this). We handle the data our customers provide us in strict accordance with the agreement – and only for the purposes of this agreement.
This dispute resolution program covers both offline data collection (e.g. personal information collected through our call centers or via postal mail) and online data collection (e.g., personal information collected via the Internet). If you are a citizen of the EU and you have any complaints regarding our compliance with relevant aspects of the data transfer laws and regulations surrounding data transfers from the EU you should contact us at: firstname.lastname@example.org
If you are not a citizen of the EU and you have a question or concern regarding My Memory Mentor’s Data Privacy practices, please contact the Chief Information Security Officer at hello@mymemory mentor.com.
California Civil Code Section 1798.83 permits customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please see the Access and Correction section above for contact information.
Starting January 1, 2020, under the California Consumer Privacy Act (the CCPA) residents of the state of California have the following rights:
You have the Right to Access Information About Collection, Disclosure and Sale of your Personal Information over the past 12 months. The Right to Information About Collection, Disclosure and Sale of your Personal Information gives you the right to request the following information:
You have the Right to Deletion of information you have shared with us, subject to certain exceptions. We may deny your deletion request if retaining the information is necessary for us or our service providers to:
Write to us at email@example.com for registering your Right to Deletion request. You can also write to us on firstname.lastname@example.org should you wish to exercise your rights to opt out of marketing communications and Right to Opt Out of the Sale of Your Personal Information request.
If you have opted out of the sale of your personal information but would like to Opt Back in, please write to us at email@example.com
You also have a Right Not to be Discriminated Against for exercising your CCPA rights. You do not need to request this right; this is a right we will always give you regarding any CCPA rights request.
We reserve the right to use a third party to verify your identity and this third party may require additional information for verification purposes. The data you provide will only be used to fulfill your CCPA request.
Please see below for the categories of personal information about California consumers that we have collected, sold and disclosed for a business purpose over the past 12 months.
|Category||Examples||Collected, Sold and Disclosed|
|A. Identifiers.||A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.||We may have collected some of these data elements on California Residents:Real NamePostal Address-professional and homeEmail Address-professional and home|
|B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).||A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.||We may have collected some of these data elements on California Residents:NamesAddressTelephone NumberWork Telephone NumberWork AddressWork EmailHome EmailJob Titles|
|C. Protected classification characteristics under California or federal law.||Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).|
|D. Commercial information.||Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.|
|E. Biometric information.||Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.||We do not collect this type of information.|
|F. Internet or other similar network activity.||Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.||We do not collect this type of information. For example, receive “intent” data that is built on browsing history by webpage topic.|
|G. Geolocation data.||Physical location or movements.||We do not collect this type of information.|
|H. Sensory data.||Audio, electronic, visual, thermal, olfactory, or similar ¬information.||We do not collect this type of information.|
|I. Professional or employment-related information.||Current or past job history or performance evaluations.||We may have collected School Name and location where currently employed|
|J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).||Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.|
|K. Inferences drawn from other personal information.||Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.|
Please see below for additional information on how we collect, sell and disclose personal information on California Residents:
What Information Do We Collect?
|The specific pieces of personal information we have collected about California Consumers||Please see the Privacy Notice above under the section Information We Collect and Use|
|The categories of sources from which the personal information was collected.||We collect personal information from the following sources:User submitted forms|
|The business or commercial purpose for collecting personal information.||We need privacy to provide standard language that explains using user submitted data to communicate with users, add them to our opt-in email newsletters, and to provide sign-up contact information to sponsor programs that the user signed up for.We also use this data to better understand our audience/users to inform content development for the audience to access information that is relevant to readers. The business or commercial purpose for collecting personal information is to communicate with users and program participants, and to better understand users to inform relevant content development.|
|The business or commercial purpose for selling personal information||The business or commercial purpose for selling personal information is to enable program sponsors to contact program participants.|
|The categories of third parties with whom we share personal information.||Sponsors that may receive user contact information for sign-ups may include:BusinessesNon-Profits|
|The business or commercial purpose for sharing such personal information:||The business or commercial purpose for sharing personal information is to enable program sponsors to contact program participants.|
For questions or complaints regarding My Memory Mentor’s Data Privacy practices, please email us at firstname.lastname@example.org. We will do our best to resolve any complaints or issues as quickly as possible.
Data Protection Officer
My Memory Mentor LLC
190, Cramerton Ct., Lewisville, NC 27023
Effective Date: The Effective Date of this Privacy Notice is December 01, 2022. This update to the Privacy Notice updated contact information for the Data Protection Officer.