We take protecting your personal information seriously.

This privacy policy (“Privacy Policy”) details the collection and use of your information by My Memory Mentor LLC. We take protecting your personal information seriously and recognize our role in protecting your personal data. Please read this Privacy Policy carefully before using or proceeding to access the site. Your use of and all of our digital products and solutions indicates that you are accepting the policies and practices described in this Privacy Policy and consent to our collection, use, management, retention, and disclosure of your information as described in this policy. To access our terms of use, please click here.

We may revise this Privacy Policy from time to time and will notify you of material changes by revising the date at the top of the Privacy Policy. Please review this Privacy Policy whenever you access the site to stay informed of our practices.

Information We Collect and Use

Personal Data

When we refer to “Personal Data” we mean any information relating to an identified natural person who can be directly or indirectly identified by a name, identification number, location data, or an online identifier., directly and through third-parties, collects information that you provide to us from your use of the site. The information we collect and how we use it depends on how you use and access the Services provided on the site. We collect information, including Personal Data, as follows:

Sensitive Personal Data 

My Memory Mentor may collect sensitive personally identifiable information (“PII”) associated with certain customers or customers’ clients, such as individuals’ Social Security Numbers and dates of birth, in order to provide certain product and service offerings.  We will only collect this PII if it is necessary to fulfill certain product orders and only when voluntarily provided by the customer.  We will only use it for the limited, permissible purpose for which it is collected and we will take commercially reasonable steps to adequately secure the information. We may also share this PII with trusted third parties for the limited, permissible purpose of fulfilling the associated product orders. Additionally, sometimes data subjects will send us sensitive personally identifiable information without our asking. When we become aware of this, we will delete the sensitive personally identifiable information.

Usage Data

We have designed  so that visitors may anonymously access our content without revealing their identities. You can browse the Site without telling us who you are or revealing any personal data about yourself.


This “Usage Data” can include demographic information, interests, search queries, and online activity. Automatic Usage Data Collected through Cookies or Similar Technologies—with your consent or as otherwise permitted by law, when you visit including our social media pages or open our emails, we and other third-party vendors, such as advertising networks, social media widgets, affiliate partners, and analytics providers, collect certain information by automated means such as cookies, web beacons, and web server logs. The Usage Data collected in this manner is used to improve the services we provide. To learn more about Google Analytics and information is used or how block collection of your information, visit .

Online Advertising

My Memory Mentor uses industry standard website tracking and ad serving technology to serve you relevant advertising on and off Our site displays advertisements to you based on related content to the pages you are using or through our participation in advertising networks.

Cookies, Web Beacons, Pixel Tags, and GIFs

What are Cookies, Web Beacons, Pixel Tags and GIFs and how are they used?

Cookie Uses

We use cookies to store login and other information on your computer, which serves to improve our website functionality and tailor our services to your preferences and interests. Cookies also allow us to display personalized content and relevant My Memory Mentor product or solution-based advertising on your later visits to our site. Other uses include preventing, detecting and investigating potentially prohibited or illegal activities, including enforcing our Terms of Use agreement. For certain services, we offer users the ability to store a user ID or password within a cookie so that they do not need to re-enter it when they subsequently return to our website. Cookies, in conjunction with our Web server’s log files, allow us to calculate the aggregate number of people visiting our website and to assess which parts of the site are most popular. This information helps us to constantly improve our website and better serve our customers. Some of our cookies may be tied to personally identifiable information, such as IP address. We do not store credit/debit card numbers in cookies. Cookies may be used to store a unique identification number tied to your computer so that a website can recognize you as the same user across different visits to the website.

Types of Cookies

Some cookies are necessary to make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Cookies may either be persistent or session cookies. Persistent cookies are stored on your device to help remember information, settings, preferences, or sign-on credentials and have an expiration date issued by the webserver. Session cookies, also known as in-memory cookies, transient cookies, or non-persistent cookies, exist only in temporary memory while you are browsing the website and are typically deleted when you close your browser.

Preference cookies are persistent cookies which enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. Persistent cookies are also used to enable testing of new website designs, layout and messaging. The intention is to display content that is relevant and engaging for the individual user.

My Memory Mentor also uses session cookies to help you with seamless access to online screeners, assessments and learning content. It also helps us better understand how you interact with our websites. Cookies that provide analytics services can collect IP address or other identifiers, browser information, and information about the content that you view. These analytic services help us to know how many users we have, which parts of our sites are most popular, what browsers are used, the country or region where users are located, and the demographics and interests of users.

First Party Cookies

Cookies can be First Party Cookies or Third-Party cookies. The difference is which website sends the cookie to your device. First party cookies are sent by, or on behalf of, the company whose website you visit. Third party cookies are sent by any other company. My Memory Mentor uses first and third-party cookies.

My Memory Mentor’s first party cookies collect data, such as the date, time, and areas of our website that are visited, as well as the website from which the visitor came. We may use IP addresses to derive certain other information concerning businesses visiting our websites, but we do not analyze this information in a way which would reveal the identity of the individual browsing our websites. When you select one of our products or services, register for a newsletter or e-mail alert, fill out an online form, or complete a survey, we may try to identify your browser and we may combine information from cookies, Web beacons, code and other information collected online with other data that we maintain about you. By improving the features, marketing, and content of our website and by making your online experience more convenient and meaningful, we can better serve our customers’ needs.

Third Party Cookies

Some of our business partners, such as third-party advertisers, use cookies that originate from their websites. The third parties with whom we partner provide certain features on our site to display advertising based upon your web browsing activity. In the course of serving advertisements, our third-party advertisers and partners may place or recognize a unique third-party cookie on your browser. These companies may use information about your visits to My Memory Mentor’s and other websites to provide advertisements on this site and other sites about goods and services that may be of interest to you. These third-party partners monitor how guests use our website and determine which of our online features they prefer. We may report information to our partners about our customers and the products and services they order, as well as aggregated, non-identifiable information about our guests’ use of our website.

Third Party Advertisers

We use third party advertising companies to serve our Internet ad banners on our website and other websites on which we advertise. The use of third-party cookies and other tracking technologies is not covered by our privacy policy. We do not have access to or control over any third-party tracking technologies. Third party advertisers may also use a third-party analytics provider to place third party cookies on your browser to collect anonymous and aggregated session data, such as the ads that are viewed. If you view a Web page where our ads appear, the advertising company may place a cookie on your computer or use a Web beacon to access a cookie that they previously placed on your computer. These companies do not collect information that can personally identify you, but they may use information about your visits to our website and other websites to measure the effectiveness of ads. We do not disclose any personally identifiable information to these companies. We share aggregate website usage information with third party advertisers and partners for the purpose of effectively targeting our online advertisements. Unless you are previously notified, these advertising companies do not link any online behavior or cookies with other information that can be used to personally identify you, such as your name, address, mobile number or e-mail address, when working with My Memory Mentor.

These third-party advertising networks also track visitors’ online usage and behavior patterns. These companies may use information about your visits to My Memory Mentor  and other websites to provide advertisements on this site and other sites about goods and services that may be of interest to you. The result of these efforts is the creation of an online profile that attempts to predict individual user interests, preferences and purchasing habits. The third-party advertising networks then accordingly customize the advertising content served to users when visiting other websites.

What are your choices regarding Cookies?

Most Internet browsers allow users to decide whether to accept cookies. The Help function within your browser should tell you how to do this. The website contains comprehensive information on how to do this on a wide variety of desktop browsers. You may reset your browser to refuse cookies and still use our website, although website access and functionality may be slower and less convenient.

Regarding Third Party Advertisers, the Network Advertising Initiative (NAI) is a self-regulatory cooperative of online marketing and analytics companies. The NAI provides educational content and opt-out tools to help Internet users learn about and address online behavioral marketing practices. Through the NAI’s online options, you may opt out of particular NAI network members’ behavioral advertising programs or you may opt out of all NAI network members’ programs. Opting out will prevent the given network from which you opted out from using your Web preferences and usage patterns to deliver targeted online ads. The NAI opt-out only works with participating third-party advertising networks that use cookies and Web beacons to execute their advertising initiatives. If you would like additional information about online behavioral marketing and your options regarding these standard Internet practices, please visit the NAI website. My Memory Mentor also follows the Self-Regulatory Principles for Online Behavioral Advertising as administered by the Digital Advertising Alliance (DAA). Visit Digital Advertising Alliance WebChoices Browser Check to exercise your option to opt-out of targeted ads provided by certain listed companies.

You Have Choices

My Memory Mentor respects your privacy preferences and offers the following ways through which you may control how we contact you and disclose your information.

My Memory Mentor Email Marketing

To opt out of receiving My Memory Mentor  promotional emails, newsletters, and updates about new My Memory Mentor  features, products and services:

You can manage your notifications and communications by following the unsubscribe instructions in any of our promotional emails.  You can also reach Customer Support at

Please note that we may continue to send you transactional or service-related emails despite your desire to not receive promotional or marketing e-mail messages.  Also please note that if you elect to opt-out of receiving promotional emails from one of our websites, you may continue to receive promotional emails from our other websites.

My Memory Mentor Direct Mail Marketing

To be placed on our company’s internal Do Not Mail list should you no longer wish to receive marketing or promotional mailers you may do so by contacting Customer Support at

We may continue to send you transactional or service-related correspondence despite your desire to not receive marketing mailers.  

Third Party Marketing

The contact information of individuals who have signed up to participate in one of our programs will be shared with the third-party sponsor of the program. You may request to be excluded from our contact database by emailing support@mymemory Note that if your professional contact information is in a different third party’s marketing directory, you will need to request removal with such third party directly.

How We Protect Personal Data has commercially reasonable safeguards in place to protect against unauthorized access to, use, or disclosure of Personal Data we maintain. My Memory Mentor manages a strict due diligence program for all our vendors to employ adequate data collection, processing, transfer, management, and security measures in carrying out their services on our behalf. Access to personally identifiable information is authorized only for those who have a business need for such access such as our webmaster to help reset your password or delete your account upon your request and our communications manager who is responsible for sending you email communications based on your opt-in preferences. We only keep the information we collect for as long as the purpose we collected it for, and we delete it upon request. If you become aware of a security issue or want to request your personal data be deleted from our site, please email us at

Data Retention

My Memory Mentor will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact My Memory Mentor at We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Sale and Transfer of My Memory Mentor

If My Memory Mentor is sold, the information collected will be considered an asset that can be transferred.

Children under Age 13

My Memory Mentor does not knowingly collect or solicit personal information directly from anyone under the age of 13 or knowingly allow such persons to register. If you are under 13, please do not attempt to register directly for My Memory Mentor or send any information about yourself to us, including your name, address, phone number, or email address. Everyone under the age of 13 must let their parent/legal guardian or authorized person (e.g. school teacher or counselor) handle sharing of any personal information to or on My Memory Mentor or use the Site in any way. If you would like us to remove any information about a child under 13 that was collected or shared on without the parental consent, please contact us at

In certain situations, My Memory Mentor may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

General Data Protection Regulation (GDPR)

We recognize that some of the information we collect may be classified as “personal data” under European Union (EU) law as it is information relating to an individual (e.g. a sole trader, a partnership, a company director, a beneficial owner, a trustee, a professional contact, etc.) residing in the European Union. Different parts of the GDPR apply when we act as a processor and we take these obligations very seriously. The above notice does not apply to our data received from our customers as this does not become My Memory Mentor data (unless the customer has expressly agreed to this). We handle the data our customers provide us in strict accordance with the agreement – and only for the purposes of this agreement.

Dispute Resolution

This dispute resolution program covers both offline data collection (e.g. personal information collected through our call centers or via postal mail) and online data collection (e.g., personal information collected via the Internet). If you are a citizen of the EU and you have any complaints regarding our compliance with relevant aspects of the data transfer laws and regulations surrounding data transfers from the EU you should contact us at:

If you are not a citizen of the EU and you have a question or concern regarding My Memory Mentor’s Data Privacy practices, please contact the Chief Information Security Officer at hello@mymemory

California Residents

California Civil Code Section 1798.83 permits customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please see the Access and Correction section above for contact information.

Starting January 1, 2020, under the California Consumer Privacy Act (the CCPA) residents of the state of California have the following rights:

You have the Right to Access Information About Collection, Disclosure and Sale of your Personal Information over the past 12 months. The Right to Information About Collection, Disclosure and Sale of your Personal Information gives you the right to request the following information:

You have the Right to Deletion of information you have shared with us, subject to certain exceptions. We may deny your deletion request if retaining the information is necessary for us or our service providers to:

Write to us at for registering your Right to Deletion request. You can also write to us on should you wish to exercise your rights to opt out of marketing communications and Right to Opt Out of the Sale of Your Personal Information request.

If you have opted out of the sale of your personal information but would like to Opt Back in, please write to us at

You also have a Right Not to be Discriminated Against for exercising your CCPA rights. You do not need to request this right; this is a right we will always give you regarding any CCPA rights request.

We reserve the right to use a third party to verify your identity and this third party may require additional information for verification purposes. The data you provide will only be used to fulfill your CCPA request.

Please see below for the categories of personal information about California consumers that we have collected, sold and disclosed for a business purpose over the past 12 months.

CategoryExamplesCollected, Sold and Disclosed
A. Identifiers.  A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.We may have collected some of these data elements on California Residents:Real NamePostal Address-professional and homeEmail Address-professional and home
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.  We may have collected some of these data elements on California Residents:NamesAddressTelephone NumberWork Telephone NumberWork AddressWork EmailHome EmailJob Titles
C. Protected classification characteristics under California or federal law.Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). 
D. Commercial information.Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. 
E. Biometric information.Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.We do not collect this type of information.
F. Internet or other similar network activity.Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.We do not collect this type of information. For example, receive “intent” data that is built on browsing history by webpage topic.
G. Geolocation data.Physical location or movements.We do not collect this type of information.
H. Sensory data.Audio, electronic, visual, thermal, olfactory, or similar ¬information.We do not collect this type of information.
I. Professional or employment-related information.Current or past job history or performance evaluations.We may have collected School Name and location where currently employed
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. 
K. Inferences drawn from other personal information.Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. 

Please see below for additional information on how we collect, sell and disclose personal information on California Residents:

What Information Do We Collect?

The specific pieces of personal information we have collected about California ConsumersPlease see the Privacy Notice above under the section Information We Collect and Use
The categories of sources from which the personal information was collected.We collect personal information from the following sources:User submitted forms
The business or commercial purpose for collecting personal information.We need privacy to provide standard language that explains using user submitted data to communicate with users, add them to our opt-in email newsletters, and to provide sign-up contact information to sponsor programs that the user signed up for.We also use this data to better understand our audience/users to inform content development for the audience to access information that is relevant to readers. The business or commercial purpose for collecting personal information is to communicate with users and program participants, and to better understand users to inform relevant content development.
The business or commercial purpose for selling personal informationThe business or commercial purpose for selling personal information is to enable program sponsors to contact program participants.
The categories of third parties with whom we share personal information.Sponsors that may receive user contact information for sign-ups may include:BusinessesNon-Profits
The business or commercial purpose for sharing such personal information:The business or commercial purpose for sharing personal information is to enable program sponsors to contact program participants.

Contact Us

For questions or complaints regarding My Memory Mentor’s Data Privacy practices, please email us at We will do our best to resolve any complaints or issues as quickly as possible.

If you are an EU citizen and have questions or concerns regarding your personal information or about My Memory Mentor’s Privacy Policy, you can contact: or,

Data Protection Officer           
My Memory Mentor LLC

190, Cramerton Ct., Lewisville, NC 27023

Effective Date: The Effective Date of this Privacy Notice is December 01, 2022. This update to the Privacy Notice updated contact information for the Data Protection Officer.